Support

Side Channel Studios LLC

Contact Us

For any questions, bug reports, feature requests, or other inquiries about any of our Apps, please reach out through our contact page. Include the name of the App, your device model, and your operating system version in your message. Screenshots are very helpful for bug reports.

We read every message and aim to respond within 48 hours on business days.

Frequently Asked Questions

How do I download your apps?

Every app is on the Apple App Store as a free download. Search for the app name, or visit its page on this site for a direct link.

What are the system requirements?

Each App’s system requirements are listed on its App Store page and on its detail page on our website. In general, our macOS Apps require macOS 13 (Ventura) or later and run natively on both Apple Silicon and Intel Macs. iOS Apps generally require iOS 17 or later.

Do your apps collect my data?

The vast majority of our Apps collect no data whatsoever. All processing happens on your device. Each App’s App Store listing includes Apple’s privacy nutrition label, and each App has its own privacy policy linked from its detail page. See our company-wide Privacy Policy for full details.

What do the apps cost?

Nothing. Every app is a free download from the Apple App Store. There are no in-app purchases, no subscriptions, and no accounts to create.

I found a bug. How do I report it?

Please contact us with:

The name of the App
A description of the issue and steps to reproduce it
Your device model (e.g., MacBook Pro 14” M3, iPhone 15 Pro)
Your operating system version (e.g., macOS 15.2, iOS 18.1)
Screenshots or screen recordings if possible

Can I request a feature?

Absolutely. Contact us and tell us what you’d like to see. We read every request and prioritize features based on user demand.

Do you offer volume or education pricing?

For volume purchases (businesses, schools, organizations), Apple offers volume purchasing through Apple Business Manager and Apple School Manager. Contact us for any questions about volume licensing.

Can I use an app on more than one device?

Yes. Downloads are tied to your Apple ID, not your device. You can install any of our Apps on any device signed in with the same Apple ID. For macOS Apps, that includes every Mac signed in with your Apple ID.

App-Specific Support

Each App has its own dedicated support page with app-specific FAQs, system requirements, and contact information. Visit the App’s detail page on our Apps catalog and click “Support” for app-specific help.

Legal

For legal inquiries, including DMCA notices, intellectual property concerns, or legal process, please contact us with “Legal Inquiry” as the subject.